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Dispute Addresses

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Navy Federal Dispute Address

Last verified September 1, 2026Banks & card issuers

Use this page to send written correspondence disputing inaccurate or unverifiable information reported by Navy Federal.

Credit Bureau Disputes

VerifiedLast verified September 1, 2026
Navy Federal Credit Union P.O. Box 3700 Merrifield, VA 22119-3700

Use for: Initial factual inaccuracy dispute · Supporting-document follow-up · Account status dispute · Balance/amount dispute · Payment history dispute · Date/opened/closed dispute · Ownership/responsibility dispute · Duplicate account dispute · Identity information correction · Reinvestigation follow-up.

Credit Card Disputes or Fraud

VerifiedLast verified September 1, 2026
Navy Federal Credit Union P.O. Box 3503 Merrifield, VA 22119-3501

Use for: Initial factual inaccuracy dispute · Supporting-document follow-up · Account status dispute · Balance/amount dispute · Payment history dispute · Date/opened/closed dispute · Ownership/responsibility dispute · Duplicate account dispute · Identity information correction · Reinvestigation follow-up.

General Correspondence

Public addressLast verified September 1, 2026
Navy Federal Credit Union P.O. Box 3000 Merrifield, VA 22119-3000

Use for: Initial factual inaccuracy dispute · Supporting-document follow-up · Account status dispute · Balance/amount dispute · Payment history dispute · Date/opened/closed dispute · Ownership/responsibility dispute · Duplicate account dispute · Identity information correction · Reinvestigation follow-up.

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What to include

  • A copy of your photo ID (never send originals).
  • Proof of address, such as a utility bill or bank statement.
  • The dispute letter itself, naming the account and the inaccurate or unverifiable information you are disputing.
    Need the letter? Use our templates →
  • Send it certified mail with return receipt so you have proof of delivery.
  • Keep copies of the letter, enclosures, and mailing receipts for your records.

What happens next

Once your dispute is received, the company generally has 30 days to investigate under the Fair Credit Reporting Act — up to 45 days if you send extra information during the investigation. You should get a written response describing the outcome.

If there is no response, follow up in writing with a copy of your certified-mail receipt, dispute the same information directly with Equifax, Experian, and TransUnion, and consider filing a complaint with the CFPB and your state attorney general. Keep every response in one file.

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Frequently asked questions

Where do I send a dispute to Navy Federal?

Mail your dispute to Navy Federal Credit Union, P.O. Box 3700, Merrifield, VA 22119-3700. If Navy Federal lists a different address on your most recent statement or notice for your specific account, use that one.

What should I include in a dispute letter to Navy Federal?

Include your full name and current address, the account number, a clear description of the inaccurate or unverifiable information, copies (never originals) of any supporting documents, a copy of your photo ID, and proof of address. Send it certified mail with return receipt and keep a copy of everything.

How long does Navy Federal have to respond?

Under the Fair Credit Reporting Act, a furnisher or credit reporting agency generally has 30 days to investigate a dispute it receives, with a possible extension to 45 days if you send additional information during that window.

What if Navy Federal doesn't respond?

If you get no response within 30 days, follow up in writing with a copy of your certified-mail receipt, dispute the same inaccurate information directly with Equifax, Experian, and TransUnion, and consider filing a complaint with the CFPB and your state attorney general.

Which Navy Federal address handles credit bureau disputes?

Send credit bureau disputes correspondence to Navy Federal Credit Union, P.O. Box 3700, Merrifield, VA 22119-3700.

Which Navy Federal address handles credit card disputes or fraud?

Send credit card disputes or fraud correspondence to Navy Federal Credit Union, P.O. Box 3503, Merrifield, VA 22119-3501.

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